Privacy Policy
Last Updated: May 27, 2025
At Naruto Travel (hereinafter referred to as “Naruto Travel,” "we," "us," or "our"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, or contact us directly to book flights, hotels, or rent cars. By using our services, you agree to the terms outlined in this policy.
1. What Information We Collect
We may collect various types of personal information depending on the service you use:
- Basic Personal Details: Name, date of birth, gender, email address, phone number, and postal address.
- Travel & Booking Data: Flight details, hotel preferences, car rental dates, destination, pickup/drop-off locations, payment methods, and booking confirmation numbers.
- Identification: Government-issued ID (e.g., passport, driver’s license), especially required by airlines, hotels, or car rental providers.
- Payment Information: Credit/debit card details, billing addresses, and other payment-related data processed through secure third-party gateways.
- Special Requests: Accessibility needs, room preferences, vehicle type, insurance options, and additional drivers.
- Device & Usage Data: IP address, browser type, device information, cookies, and pages visited on our site.
If you provide us with personal information about others (e.g., co-travelers), you confirm that you have their permission to do so and that it can be used in accordance with this policy.
2. How We Collect Your Personal Information
We may collect your personal information in the following ways:
- Through Our Website/App: When you register, make bookings, sign up for newsletters, or submit forms.
- Offline: Via phone calls, live chat, or emails with our customer support team.
- Third Parties: From partners like airlines, hotel chains, car rental companies, payment processors, and advertising networks, where legally permitted.
- Cookies & Analytics: Using cookies and similar tracking technologies to improve user experience and gather statistical data.
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
- To process flight, hotel, and car rental bookings and manage reservations.
- To verify your identity and eligibility for services.
- To communicate updates, confirmations, reminders, and service alerts.
- To personalize your experience, including recommending travel options based on past behavior.
- To process payments and handle refunds or cancellations.
- To respond to customer inquiries, feedback, and reviews.
- To comply with legal obligations, such as providing passenger manifests to airlines or law enforcement authorities when necessary.
- To enhance security and detect fraud or misuse of our services.
4. Who We Share Your Information With
We may share your personal information with the following categories of third parties:
- Service Providers: Airlines, hotel operators, car rental companies, and payment processors to fulfill your bookings.
- Affiliates & Marketing Partners: To offer promotions, loyalty programs, and targeted advertisements.
- Legal Authorities: If required by law, regulation, or court order to protect our rights, safety, or property.
- Data Analytics Tools: For performance analysis and improving our platform functionality.
Security – How We Protect Your Information
We implement robust technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, alteration, or destruction. These include encryption, secure payment gateways (PCI DSS compliant), firewalls, and restricted employee access to sensitive data.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Restriction: Limit how we use your information in certain circumstances.
- Objection: Object to direct marketing or profiling activities.
- Data Portability: Obtain your data in a structured, commonly used format.
To exercise these rights, please contact us at info@narutotravel.com. You may also unsubscribe from marketing emails by clicking the link provided in each message.
Cross-Border Data Transfers
We may transfer your data outside your country to service providers, partners, or affiliates located abroad. Such transfers will comply with applicable data protection laws, including the use of standard contractual clauses where required.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax, accounting, or regulatory requirements).
Updates to This Privacy Policy
Naruto Travel reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
Related Policies
For more information about your rights and responsibilities, please refer to our: